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Payment Options


Cash
Cash payments can be made at the MLWSA office between 9:00 AM and 3:00 PM Monday -Friday.

Any payment(s) in excess of billed amount will be credited to the next utility bill.
Do not leave cash payments in the MLWSA drop box.
If you have any questions about your cash payment, please call MLWSA at 734-426-9797, between 9:00 AM and 3:00 PM Monday -Friday.

Check
Check payments can be made at the MLWSA office during normal business hours  (Monday-Friday, 9:00 AM-3:00 PM).

Checks can be mailed to the post office box indicated on the utility bill or placed in the drop box at the MLWSA offices.
Please make all checks payable to MLWSA, include your account number on the memo line and don't forget to sign your check. If you have any questions about your payment by check, please call MLWSA at 734-426-9797, between 9:00 AM and 3:00 PM Monday -Friday.

ACH payments set up by MLWSA
ACH payments can be set up with MLWSA for quarterly utility bills. Automatic ACH withdrawals are made on/about the 10th day of February, May, August, and November. ACH participants will receive a quarterly credit of $0.50 for participating in the ACH payment program. Please complete and return the ACH Authorization Form . If you have any questions about ACH payments, please call MLWSA at 734-426-9797, between 9:00 AM and 3:00 PM Monday -Friday.

Interactive Voice Response (IVR)*
Our Interactive Voice Response (IVR) payment option allows MLWSA customers to make payments via telephone 24 hours/day, 7 days/week. Before using the IVR system, please have the following information ready:
  • 12 digit MLWSA Account Number (located in the left hand column of your MLWSA utility bill).
  •  For Credit Card payments, a current MasterCard, Visa, or Discover Card. Note: we cannot process payments from American Express.
  • For checking account payments, checking account routing number and account number.
To use the IVR payment option:
  • Call toll free  844-750-7094.
  • Follow IVR prompts to complete the payment cycle.
Note that  operator assistance is not available for IVR payments. If you have difficulty using the IVR system, or if you have any questions about IVR payments,  please call MLWSA at 734-426-9797, between 9:00 AM and 3:00 PM Monday -Friday.

*IVR payment services provided by InvoiceCloud. There is a service fee per IVR transaction.

Credit Card/EFT Payments*

MLWSA customers now have the option to pay their utility bills with a credit card or by EFT from a savings or checking account. Customers can make one time payments or set up recurring payments.  We accept MasterCard, Visa, and Discover Card. We cannot process payments from American Express. Please click on the following link to use this payment method (when you click this link you will leave the MLWSA web site):  https://www.invoicecloud.com/dextermi

Before using the on line credit card payment system, please have the following information ready:
  • 12 digit MLWSA Account Number (located in the left hand column of your MLWSA utility bill).
If you have difficulty using the on line credit card payment system, or if you have any questions about payments by credit card, please call MLWSA at 734-426-9797, between 9:00 AM and 3:00 PM Monday -Friday.

*Credit card payment services provided by InvoiceCloud. There is a service fee per credit card transaction.