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How we send our bills

At the end of each billing cycle (January, April, July and October) MLWSA staff calculates utility bills for MLWSA customers. For customers that request a hard copy of the billing statement, MLWSA prints and mails a postcard.  If your mailing address has changed please complete and return a Change of Address Form .
In lieu of postcard statements, customers can request that their bill be sent via e-mail (e-billing). Customers that participate in the e-billing option will receive a $0.50 credit on all quarterly utility bills. To get started, send a request to us using the email where you want to receive the bill. Send an email to: Include the following information:

  • Subject line: MLWSA e-billing Request
  • Body: Please set up our account for e-billing. Include your name and the service address for the bill
We will respond to your email with confirmation that e-billing has been set up.
Please contact the MLWSA Office between 9:00 AM and 3:00 PM  for questions regarding e-billing.