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User Instructions for the Environment One Grinder Pump

General Information
Your home is served by a low pressure sewer system: the key element is an Environment One grinder pump. The tank collects all solid materials and wastewater from the house. The solid materials are then ground to a small size suitable for pumping as a slurry with the wastewater. The grinder pump generates sufficient pressure to pump this slurry from your home to the wastewater treatment receiving line and/or disposal plant. 

This device complies with Part 15 of the FCC rules. Operations is subject to the following two conditions: 1) this device may not cause harmful interference: and 2) this device must accept any interference received, including interference that may cause undesired operation. Any changes or modifications not expressly approved by the party responsible for compliance could void the user's authority this equipment. 

Care and Use of your Grinder Pump
The Environment One grinder pump is capable of accepting pumping a wide range of materials, and an extensive grind test is required in order to obtain NSF approval.However, regulatory agencies advise that the following items should not be introduced into any sewer, either directly or through a kitchen waste disposal 
  • Glass
  • Cotton Swabs
  • Metal 
  • Aquarium Gravel 
  • Seafood Shells 
  • Personal/cleaning wipes & sponges 
  • Plastic objects (toys, utensils, etc.)
  • Sanitary napkins or tampons
  • Diapers, socks, rags, or cloth
  • Disposable toothbrushes 
  • Kitty litter
  • Cigarette butts
  • Syringes
  • Latex/vinyl items 
  • Dental floss
Caution: Kitchen disposals do not keep grease/oil out of the plumbing system

in addition, you must NEVER introduce into any sewer 
  • Explosives 
  • Flammable material 
  • Strong chemicals 
  • Gasoline
  • Lubricating oil and/or grease

Items introduced into the sewer system from your home can potentially impact the water environment. Propper disposal of household wastes such as window cleaners, unused/expired pharmaceuticals, paint thinners, fats, fruit labels, etc. is important. For more information, visit

Periods of Disuse
If your home or building is left unoccupied for longer than a couple of weeks, perform the following procedure: 

Purge the System. Run clean water into the unit until the pump activates. Immediately turn off the water and allow the grinder pump to run until it shuts off automatically 
Duplex Unit. Special attention must be taken to ensure that both pumps turn on when clean water is added to the tank.
Caution: DO NOT disconnect power to the unit. 

Power Failure
Your grinder pump cannot dispose of wastewater without electrical power. If electrical power service is interrupted, keep water usage to a minimum

Pump Failure Alarm
Your Environment One grinder pump has been manufactured to produce an alarm signal (120 volt) in the event of a high water level in the basin. The installer must see that the alarm signal provided is connected to an audible and/or visual alarm in such a manner as to provide adequate warning to the user that service is required. During the interim prior to the arrival of an authorized service technician, water usage must be limited to the reserve capacity of the tank.