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Thanksgiving Message

 In the spirit of Thanksgiving, Multi Lake Water and Sewer Authority wishes you a holiday full of blessings! 

Reminder: Household or commercial grease, including turkey fryer or deep fryer grease is detrimental to our system and prohibited.
dispose of these items in your trash can, not your sink. 

The MLWSA office will be closed Thursday, November 23, 2033 and Friday, November 24, 2023.
Please use the Dropbox for payment and paperwork. Messages can be left at: 734.426.9797

N. Territorial Rd & Dexter Townhall Rd Safety Improvements

Please direct your concerns regarding the N. Territorial Rd construction to the following: 

  • Visit project page @
    • Subscribe to receive project update emails
  • Contact Project Manager
    • James Hui:
      • (734) 327-6660

Field Inspections

Attention Sewer Customers 
MLWSA field employees may be seen in your area conducting inspections.  Any customer found to have any type of sump pump discharging into the sewer system will be issued a violation notice and assessed a fine.  Discharging of any water (including water softeners) other than waste/gray water from toilets, washers, slop sinks, dishwashers and showers is in violation to our permit, is harmful to the overall operation of our system, and is NOT permitted.  Other violations include anything within the 15' easement (7 1/2' each side of centerline) for our grinder pumps, valve pits and sewer lead to the street.  This includes decks, pavement, driveways, extensive landscaping, trees, building, etc.

Customer Sewer Billing

The Board encourages all customers to sign up for ACH or E-Bill to ensure that future sewer payments are received on time.  As a reminder, customer billings occur in January, April, July and October.  You don't need to send in a payment stub when paying your bill but be certain to include the service address to be credited.

Attention Multi Lake Water and Sewer Vacuum Customers

Please click here to learn how you can help your system operate in the winter.

Credit Cards are Accepted as a Payment Option for Quarterly Sewer Bill Payments

Multi Lake Water and Sewer Authority is now accepting bill payments through *credit card. 

To pay your bill using credit card you may: 
Call the office, 734.426.9797, Monday-Friday, 9:00am to 3:00pm or
In person option at 12088 North Territorial Road during office hours
*A 3.5% service fee charge applies

Customer Account Portal

With the help of our municipal software provider (BS&A), customers can now access their MLWSA account information on line, 24/7.
You will need your 12 digit MLWSA account number to search this site. Your account number is located in the left column of your utility bill.
(clicking the link will direct you to an external web site which will open in a separate window).
BS&A Online 


With the recent guidelines distributed by the Governor of State of Michigan (see attached link) in regards to the Coronavirus Pandemic, Multi Lake Water and Sewer, a small operation, could be challenged to respond timely to your needs.  Please bear with us as we try to accomdate all customers concerns in a timely fashion yet keep our employees safe if they are not feeling well.  Our staff members are making conscious efforts to sanitize all public spaces/surfaces, tools and equipment.   Our staff members are directed to make efforts to keep safe distances from customers while continuing to maintain that  high level of service we take pride in.  Please feel free to contact our office, Monday - Friday from 9AM - 3PM with any questions.

Director of Multi Lake Water and Sewer Authority
Kathleen Root 

Annual Inspections

MLWSA field staff are conducting annual inspections in the Saddlebrook subdivision the week of August 31, 2020

Field staff never needs to enter a home and are identifiable by uniforms and MLWSA vehicles. 

Attention Multi Lake Water and Sewer Vacuum Customers

Please click here to learn about ways you can help your system operate properly during the winter.

Attention Multi Lake Water and Sewer Vacuum Customers

Please click here to learn how you can help your system operate properly during the winter. 

Join Our Team!

The Multi Lake Water and Sewer Authority is accepting applications for a full-time Field Operator I position. Persons in this classification operate and maintain sewage collection and equipment at the WWTP. Successful candidates are preferred to have one year of public works or construction work experience. Experience in underground utility trades, mechanical repair, or other skilled trades will be considered in lieu of operator experience. Ability to operate/maintain/repair pressure sewer systems, waste/wastewater treatment equipment and residential grinder pumps is a bonus, but we will train the right candidate.
Persons within this classification are required to rotate through an on-call schedule and respond to after-hours/weekend/holiday emergencies. Heatlh/Dental insurance and retirement benefits are provided. This is an hourly position, overtime eligible. Salary depends on qualifications. 

For a comprehensive job description and job application, please contact 
Kathleen Root, Director 
Multi Lake Water and Sewer Authority

Office Closed

The MLWSA office will be closed Friday, November 10, 2023 in Observance of Veterans Day